The University’s two-year project to move from outdated Cisco hardware to Zoom Phone is now in the final stretch. To support the transition, Information Technology Services has coordinated three Zoom Phone training sessions.
The sessions will be held at 10 a.m. on the following dates:
March 11
April 15
May 20
Find more information and register to attend a session.
Unit points of contact will receive approximately 30 days’ notice before their scheduled migration.
Zoom Phone eliminates the need for most physical phones, though departments may choose to purchase them if desired. Find instructions for ordering phones.
Zoom Phone is a full-service, cloud-based calling solution designed to better support a large workforce with many hybrid and fully remote staff. By moving from on-premises Cisco hardware to Software as a Service, WVU will avoid more than $1 million in deferred maintenance costs. Telecommunications charges will remain at current rates until the transition is complete.
WVU expects to finish the system-wide transition to Zoom Phone by July 1.
For questions, contact the Service Desk at ITSHelp@mail.wvu.edu.