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Chat feature in Microsoft Teams lets you streamline conversations, make meaningful connections

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Work together, improve productivity and build strong connections from anywhere by using Teams Chat for collaboration and conversation every day. 

Chat is less formal and more immediate than email, ideal for asking a simple question or sharing a brief update that can get lost in a flooded inbox.

Microsoft Teams is an intuitive, flexible and secure Office 365 tool that’s free to all WVU employees. The Health Sciences Center has its own version, but people can be added as guests to either Teams environment. Learn more in this article.

Here are a few benefits of Teams Chat:

Convenience. Quickly confer with colleagues in real time, in a single platform. Name ongoing conversations so you can search for them by topic later.  

Catch-up. Need someone to join an ongoing discussion? Add (or remove) members at will. With the persistent chat feature, new participants can see as much or as little of the previous conversation as you want.

Multi-tasking. When you’re in a meeting or call, you can pop out your one-on-one or group chat into a separate window, then resize, reposition or close it when you want.

Connections. With many employees working in remote and hybrid settings, staying connected is important for morale. Chat is great for one-on-one or small group conversations. Have a little fun with built-in GIFs and emojis, share photos or video, or demonstrate your appreciation for others with the instant “praise” feature.

Engagement. Use the chat feature to make a quick pulse poll, plan a holiday or special event, or even create the online equivalent of a break room for conversation that’s more social in nature. 

New to Teams?  Watch this video to learn more.

If you are interested in Teams training for your administrative department or unit, email Please note that because students do not have automatic access, Microsoft Teams is not currently suited for academic instruction.