As part of the University’s ongoing efforts to better protect institutional data and meet various compliance requirements, Duo two-factor authentication will soon be required for off-campus access to all on-campus laptops, desktops and servers. Most faculty and staff are already using the Virtual Private Network or another ITS-supported service for remote access and won’t be affected by this change.
However, if you are using some other method to access a University resource that does not require your WVU Login credentials and Duo, that unapproved method will cease to function on Monday, March 28. Contact the IT support team for your college or department as soon as possible to set up an alternative access method or call the Service Desk at 304-293-4444 if your college or unit is supported by Information Technology Services.
This important security change has already been implemented at the Health Sciences Center, but HSC employees with questions can contact the HSC ITS Help Desk at 304-293-3631 Option 1.