Workspace, a new product replacing MasterApps (Citrix), is now available to WVU employees who need off-campus access to some systems. Workspace provides all the functionality of MasterApps, with greater reliability.
We recommend you review the instructions before you log in for the first time. The second login screen you will see is not intuitive, and ITS cannot customize or change it.
Health Science Center employees will receive an email from HSC ITS with new access instructions and can contact the HSC Help Desk, HSC_helpdesk@hsc.wvu.edu or 293.3631 with questions.
MasterApps is no longer supported by the vendor and must be retired. You may use both systems for one month as you transition from one to the other. Access to MasterApps will end Wednesday, Nov. 20.
Direct questions to the ITS Service Desk at 304.293.4444