The two-year project to move the University’s phone service from outdated Cisco hardware to Zoom Phone is nearly complete.
Migrations are finished for the most of the Morgantown Campus and regional campuses, and the Health Sciences campus migration is substantially complete.
Beginning Sept. 15, the University’s Cisco phone system will no longer receive technical support, maintenance, or updates.
If you have not migrated to Zoom Phone, contact the ITS Service Desk as soon as possible for assistance and guidance on your next steps.
Find more information about the Zoom Phone project, including recorded training materials and FAQs.
Direct questions to the ITS Service Desk at 304-293-4444 or ITSHelp@mail.wvu.edu.