The current version of Self-Service Banner — accessed by clicking the STAR button on portal.wvu.edu — will be decommissioned on Sunday (July 20) and replaced with the new version SSB9.
This update is the final step in the University’s transition to Banner 9.
SSB9 offers a more streamlined look and feel. Students and faculty/advisors will still have access to the features currently available. However, a key change is the separation of the student menu and the faculty/advisor menu into two distinct screens.
Students will see the student menu, while faculty and advisors will see the faculty/ advisor menu. Users with both roles will see the menu that corresponds to how they accessed STAR.
If your unit maintains its own documentation on how to access STAR and related functions, ITS encourages you to instead point to IT Help Center resources, which will be revised as needed to accommodate changes.
Direct questions to the ITS Service Desk at ITSHelp@mail.wvu.edu.