Skip to main content

Many WVU services will be briefly inaccessible Sunday morning

graphic for Information Technology Services, white letters on blue background with gold diagonal

Faculty, staff and students on all campuses will be unable to log into many important services requiring WVU Login credentials from 8-8:30 a.m. Sunday (Jan. 15) during an important security update to the single sign-on system. 

If you are already logged into WVU systems, you will stay logged in during this update.

Services affected will include but are not limited to Portal, STAR and STAR-related systems, eCampus, MAP, Applaud, Salesforce, High Performance Computing, Kuali (WVU+kc), WVUHire (Taleo), Mountaineer Marketplace, MyExpenses, Virtual Private Network (VPN), FTPand bulk mailing services such as LISTSERV, and Zoom meetings that require a WVU login. 

The login.wvu.edu self-service site will also be unavailable, so you will be unable to claim accounts, change passwords, generate Duo codes or update your recovery contact information during this time. 

Several services that authenticate through a different system (Active Directory, ADFS) should be available including the WVU.Encrypted, WVU.Guest and WVU.Play wireless networks, Microsoft 365 services including Teams and Outlook, SharePoint, the 25 Live room reservation system and the SOLE system at Health Sciences.