Skip to main content

ITS Service Desk and Service Centers closed Wednesday through Sunday

An illustration of a bullhorn representing the Announcements category of E-News.

The ITS Service Desk and the ITS Service Centers in the Mountainlair and Bennett Tower will close for the Thanksgiving break Wednesday, Nov. 25 through Sunday, Nov. 29. Both will resume normal hours on Monday, Nov. 30.

You can still look up answers and check for outages at it.wvu.edu/help when the University is closed. You may also leave voicemail at 304-293-4444 or create tickets by emailing ITSHelp@mail.wvu.edu, but these won’t be addressed until we reopen. 

Considering getting a new phone over the holiday break? Be ready to set up Duo again by printing backup codes at login.wvu.edu. Learn how to remove Duo from your old device and set up a new one with these Knowledge Base articles.

Follow @WVUITServices on Twitter or “like” WVU Information Technology on Facebook for the latest on outages and updates.