Portal, MAP, eCampus, STAR and most other WVU services will be unavailable from 8 p.m. Friday (May 22) through noon Sunday (May 24) while electrical equipment is replaced in the One Waterfront Place Data Center.
During this time, faculty, staff and students also will be unable to log into any system requiring WVU Login credentials and Duo two-factor authentication. Passwords cannot be changed, and Duo bypass codes cannot be generated at login.wvu.edu.
Information Technology Services recognizes there is never a good time to disrupt services and access, but this work must be completed to ensure the long-term stability and continuity of WVU operations.
The University recommends that students and employees prepare for this outage by logging into frequently used systems earlier in the week and getting ahead on routine tasks such as timecard or purchase approvals.
Both WVU and HSC Listservs will be offline during this outage, so groups relying on that service should expect delayed delivery or send time-sensitive messages before Friday evening. The outage should not otherwise affect services at the Health Sciences Center, such as SOLE, HSView, VPN and Office 365.
Direct questions to the ITS Service Desk at 304-293-4444 or ITSHelp@mail.wvu.edu.