The West Virginia University Shared Services organization recently welcomed three new members to their team:
Sheila Seccurro has been selected as the director of workforce administration for Shared Services. She will oversee the team responsible for providing administrative human resources support in the areas of talent acquisition, onboarding, compensation, benefits administration, training, employee records and offboarding processes within the shared services center.
Rich Cortellini has joined West Virginia University and will serve as director of operational excellence for Shared Services. In this role, Cortellini will oversee the continuous improvement of operations within the service center.
Jameeta Lewis also has joined West Virginia University and will serve as director of customer service for Shared Services. Lewis will be responsible for customer service operations within the service center.
The Shared Services team also announced the location for the service center and the selection of Salesforce as their case-management software for tracking incidents and service requests.
The service center will be located on the third floor of One Waterfront Place. The area will be totally redesigned beginning later this summer to create an innovative workspace to promote collaboration among service center employees. Renderings of the new space will be shared soon.
The functions that currently reside on the third floor of OWP will be moving to temporary locations in the coming months to accommodate the build out of the service center.
Visit the Shared Services website for more information. Contact Lisa Sharpe at Lisa.Sharpe@mail.wvu.edu or 304.293.2029 with any questions.