The mymountaineercard.wvu.edu website, Mountie Bounty and other services associated with the Mountaineer Card will be unavailable from 9 a.m. to 2 p.m. Tuesday (Aug. 7) during an important software upgrade. During this time, you won’t be able to purchase or change meal plans, make Mountie Bounty deposits or check balances.
Also during this time:
- Participating locations, on and off campus, won’t accept Mountie Bounty. Those locations, including vending machines, will continue to accept cash or credit/debit cards.
- On-campus laundry machines cannot be used.
- ID cards can’t be produced.
- Classroom Attendance Monitor will be unavailable.
- The Mobile ID application will be unavailable.
- Door lock permissions cannot be changed, and silent alarms will not function. Door locks themselves will continue to function.
We appreciate your patience while we complete this critical system upgrade. Direct any questions to ITSHelp@mail.wvu.edu.