As part of our continuing efforts to improve customer service for the faculty we serve, the WVU Shared Services Center is inviting members of the WVU community to attend monthly Customers’ Group meetings.
To accommodate various schedules, sessions will be held on the fourth Wednesday of each month at noon and 4 p.m. The first meeting will focus on how to use the Salesforce Community to get assistance and some of the improvements made based on customer feedback during our first year of operations.
This monthly meeting will provide the opportunity for the Shared Services team to share updates on key initiatives and hear directly from our current and future customers.There will be an established agenda each month; however, we will always allow time for your feedback on what we are doing well and opportunities for improvement.
Each meeting will be hosted via Zoom and you must have a WVU login to attend the meeting.
Access the March 24 at noon meeting.
Meeting ID: 930 7761 9502
Access the March 24 at 4 p.m. meeting.
Meeting ID: 970 1094 0338
We look forward to seeing you in the Customers’ Group Meeting. In the meantime, visit the WVU Shared Services website for more information. Contact us at 304-293-6006 or SharedServices@mail.wvu.edu with any questions or if you need support.