WVU tour guides delivered the highest rated session of the conference at the Student Development Institute, an annual conference for tour guides and student ambassadors.
The session, “Serving Endless Breadsticks: Creating a Visit Experience that Feels Like Home,” was created and delivered by the students. A member of the WVU team, Brycen Kuenzel, received an “All-Star” award which recognized him as a stand-out tour guide on a national level.
The conference was held earlier this month in Albuquerque, New Mexico, and organized by the Collegiate Information and Visitor Services Association. WVU representatives at the conference included Raphy Greco, Janee’ Avery, Maddi Bowers, Megan Buchheit, Brycen Kuenzel, Maria Lombardi and Mary McFarland.