West Virginia University has adopted a zero-tolerance policy related to passenger misbehavior on the PRT.
Effective immediately, misconduct includes stepping onto the tracks, attempting to open doors or windows while on the PRT, interfering with the safety and efficient operation while riding the PRT or standing on a station platform. Violation of the policy may result in suspension or expulsion from the university, per the student code of conduct.
Disorderly conduct such as jumping turnstiles, pushing, throwing items on the track, vandalism and any other safety related actions will also not be tolerated. The consequences for disorderly conduct would be a ban on the use of the PRT, depending on the severity.
For items accidently dropped onto the tracks, designated safety personnel can retrieve these items for riders. Passengers should never step onto the tracks. Students are encouraged to use the phone system available at all PRT platforms to let central operations know of an issue.
“When it comes to the PRT, safety is our highest priority, and many are inconvenienced by the actions of few who do not obey instructions or signs that have been posted,” said WVU director of transportation and parking Clement Solomon. For safety reasons, some acts of misconduct require a complete power shutdown of the system which will strand passengers on the track for a long period.
“It is our goal to educate and promote behavior-based safety practices for our riders,” Solomon said.
PRT platforms are monitored by video camera and reviewed thoroughly. Additional signage has been installed at the PRT platforms reminding passengers they need to use caution because they are in a high voltage area.