The technology self-help tool at it.wvu.edu/help will be unavailable from midnight Friday (Oct. 20) to 8 a.m. Saturday (Oct. 21) for scheduled maintenance. During this time, faculty, staff and students will not be able to create a ticket or search for information. However, you can still call 304.293.4444 to leave a voicemail or email ITSHelp@mail.wvu.edu for assistance. Your request will be created once the system is back up.